Shipping Policy

All orders are processed within 2 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Our shipping prices are based on the value of the items in your order and on the service level you choose. When calculating your total shipping time, please keep in mind that the day the package is shipped or picked up from our warehouse is not considered the first business day; start counting business days from the first full day that the package is “in transit” to you.

Note: business days are Monday through Friday, excluding weekends and Federal holidays.

Domestic Shipping Rates and Estimates*

Shipping charges for your order will be calculated and displayed at checkout. 

Shipping option	Estimated delivery time	Weight	Price
Standard	4-8 Business Days	0 - 7.99oz	$4.95
Standard	4-8 Business Days	0 - 0	$5.95
Standard	4-8 Business Days	8oz - 1lb	$7.95
Standard	4-8 Business Days	1lb - 1.99lb	$8.95
Standard	4-8 Business Days	2lb - 3.99lb	$10.95
Standard	4-8 Business Days	4lb - 5.99lb	$12.95
Standard	4-8 Business Days	6lb - 9.99lb	$15.95
Standard	4-8 Business Days	10lb - 19.99lb	$20.95
Standard	4-8 Business Days	20lb - 29.99lb	$40.95
Standard	4-8 Business Days	30lb - 39.99lb	$55.95
			Free
Express	2-4 Business Days	0lb - 1lb	$15.95
Fedex	2nd Day Shipping	1lb - 5lb	$33.95

International Shipping

We do not offer international shipping.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

You can use our chatbox for tracking your item or contact us for further information.

If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at customerservice@giftshire.com with your name and order number, and we will look into it for you.

Shipping to P.O. boxes / IPO boxes / Military Bases

We can only ship items less than 5 pounds to P.O. boxes, I.P.O. boxes, or military bases.

Refunds, returns, and exchanges

Our personalized products are guaranteed to be free of manufacturing errors or product defects.

We can either replace your item for free or offer you a full refund if there is a quality issue with your order. We cannot accept returns on personalized items, but we will still send you a replacement if you provide proof of defect (photo, video, etc.).

Refunds and exchanges must be made within 30 days.

It is important to us that your order is made according to your specifications! Please double-check your personalization information before ordering. Check spelling, dates, and names carefully. You are welcome to reach us at our chat box If you have questions about personalization, before placing your order.

For further information, you can check our Refund Policy. 

If you have any further questions, please don't hesitate to Contact us.